Shipping Policy
Welcome to TheWedd. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and deliver your purchases.
1. Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festive seasons, sales, or promotional events, order processing may take slightly longer.
2. Shipping Time
Estimated delivery time depends on your location.
Metro Cities: 3–5 Business Days
Other Cities & Towns: 5–7 Business Days
Remote Areas: 7–10 Business Days
Please note that these are estimated delivery timelines and may vary due to courier availability or unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
From time to time, TheWedd may offer Free Shipping on selected products or promotional campaigns.
4. Order Tracking
Once your order is shipped, you will receive a confirmation via Email, SMS, or WhatsApp (where applicable) containing your tracking details.
You can use the tracking number to monitor the status of your shipment through our courier partner’s website.
5. Delivery
Our delivery partners will attempt to deliver your order to the shipping address provided during checkout.
Please ensure:
The shipping address is complete and accurate.
Your contact number is active and reachable.
Someone is available to receive the package at the delivery address.
If delivery fails due to an incorrect address, unavailable recipient, or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.
6. Delayed Deliveries
While we strive to deliver orders on time, delays may occur due to:
Weather conditions
Natural disasters
Public holidays
Transport disruptions
Courier partner delays
Government restrictions
Incorrect shipping information provided by the customer
TheWedd is not liable for delays caused by circumstances beyond our control.
7. Damaged or Tampered Packages
If your package appears damaged, opened, or tampered with at the time of delivery:
Do not accept the package if it appears severely damaged.
Take clear photographs of the package.
Contact us within 24 hours of delivery with your order details and photos.
We will investigate the issue and assist you with an appropriate resolution.
8. Incorrect Shipping Address
Customers are responsible for providing the correct shipping address.
TheWedd is not responsible for orders delivered to an incorrect address entered by the customer.
If your order has not yet been shipped, please contact us immediately to request an address update.
9. Cash on Delivery (COD)
Cash on Delivery (COD) is available only for eligible locations and products.
The availability of COD will be shown during checkout.
TheWedd reserves the right to disable COD for certain orders or locations.
10. International Shipping
Currently, TheWedd ships only within India.
We do not offer international shipping at this time.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
TheWedd
Website: https://thewedd.in
Email: theweddwedd@gmail.com
Phone: +91 7039851682
We are happy to assist you with any shipping-related queries and will respond as soon as possible.
